Charlie is the AI agent built into Shovels Online. Ask for permits, contractors, city decisions—whatever you need—in plain English.
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Charlie understands context and synonyms. She knows what you mean, not just what you type.
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Charlie filters false positives automatically. She knows a "parking stacker" might be filed as an "automated parking system," and searches for both.
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Not quite right? Narrow, expand, or pivot until it is. Charlie builds charts from your questions and saves every chat.
Rather dig through it yourself?
Charlie lives inside Shovels Online, where you can also work hands-on: filter construction data, open contractor and geography profiles, and export to CSV.
Just ask. "Find the top solar contractors in Texas" or "Which cities approved the most ADU permits last quarter?" No filters to configure.
Charlie searches the entire Shovels data network—permits, contractors, city decisions—filtering out noise and false positives along the way.
Clean data, ready to use. Tell Charlie to narrow down, expand, or pivot. She sticks with your search until you're satisfied.
Charlie is the AI agent built into Shovels Online, our web app. She turns plain-English questions into precise queries across building permits, contractors, and city decisions, then returns clean results that are ready to use—no query language required. Charlie is not a separate product or a separate login: she is a chat panel inside the app you already have.
Charlie can search everything in the Shovels data network. That includes building permits from jurisdictions covering roughly 85% of the US population, contractor and license records, city and county decisions, and the property data linked to all of them.
No, you don't need any technical background. You ask questions in plain English and Charlie handles the querying. If you ever want to verify her work, she shows the SQL behind every answer so you can see exactly how she found your results.
Traditional database search requires exact keywords and returns everything that happens to match. Charlie understands natural language and what you actually mean, removes false positives automatically, and keeps refining with you until the results are exactly right.
Yes. Charlie generates charts automatically based on your questions and the data she returns, and you can ask her to visualize any result. It's an easy way to turn a query into something you can drop straight into a report or presentation.
Charlie is part of Shovels Online, included on every plan. Sign in with your existing Shovels account, or create a new one at app.shovels.ai/signup, and Charlie is right there in the app—there's no separate signup, no training required, and no software to install.